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When you buy a medical insurance product – asuransi kesehatan – you can rely on the specialists of your insurance company and assistance company. Assistance is an intermediary company that performs the functions of the organizer of all necessary actions when an insured event happens. If you get ill, the assistance company will receive your call, search for the nearest clinic, negotiate with the doctors about the treatment, organize and control the process of examination and treatment at all its stages and take care of the payments.